With heavy winds and high rain due to arrive on Thursday 2 November as a result of storm Ciarán, now is a good time to think about general preparations for winter weather. You may find the following the information helpful:
Visit the Kent Prepared website for lots of useful advice about staying prepared during flooding, high winds, extreme cold and snow.
View our Contacts List to get emergency numbers and contact details for utility providers: What We Do & Contacts – Edenbridge Town Council
Read our Flood advice: Flood advice and information – Edenbridge Town Council “Floodsax” are available to purchase from the Council office at Doggetts Barn, 72A High Street, Edenbridge. A pack of 5 can be purchased for £25
UK Power Networks (UKPN)
The UK’s electricity network is built to be resilient but strong winds and heavy rain can bring down branches and trees, damaging overhead power lines. Where this happens UKPN works to restore power as quickly and safely as possible.
They have organised for additional staff in their contact centre and more engineers on the ground, particularly for Storm Ciarán, to be available to help customers whose electricity supply might be affected by the predicted weather.
You can find regular updates and information about individual power cuts on their website www.ukpowernetworks.co.uk They will also be posting general updates on their social media @UKPowerNetworks .
Anyone experiencing a power cut should:
• Visit www.ukpowernetworks.co.uk to view the live power cut map, with details of individual power cuts or to report a power cut
• Call 105 free of charge to report damage to the network or speak with a customer service representative
• Tweet @UKPowerNetworks to report a power cut or to receive updates
People are advised to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If you see an electricity lines that is down or causing significant risk to the public you should call 999.
Extra help is given to customers on the Priority Service Register during a power cut. Households with people of pensionable age, those with a health condition, have children under five living with them, or someone in the household who uses medical or mobility equipment that requires electricity, as well as those who may be in vulnerable circumstances during a power cut, can join the register. You can find out more information about the Priority Service at www.ukpowernetworks.co.uk/priority
